Evergreen Techworks ("we," "us," or "our") operates the website at egtw.org and provides software development, website hosting, and notification alert services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
- Contact form submissions: name, email address, company name, service interest, and message content.
- Account information: email address and password when you create an account to manage hosted website services.
- SMS alert enrollment: phone number, opt-in consent, and communication preferences when you subscribe to receive SMS notifications through our EGTW Alerts program.
Information Collected Automatically
- Usage data: pages visited, access times, IP address, browser type, and referring URLs.
- Device information: device type, operating system, and browser version.
How We Use Your Information
- To respond to your inquiries and contact form submissions.
- To provide and maintain our software development and website hosting services.
- To send operational and transactional SMS alerts and email notifications about your hosted website activity (e.g., new contact form submissions, quote requests, site status alerts) through our EGTW Alerts program.
- To improve our website and services.
- To comply with legal obligations.
Third-Party Services
We use the following third-party services to operate our platform:
- Twilio: for sending and receiving SMS messages through our EGTW Alerts program. Twilio's privacy policy is available at twilio.com/legal/privacy.
- Amazon Web Services (AWS): for website hosting, file storage, and email delivery. AWS's privacy policy is available at aws.amazon.com/privacy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for the duration of our business relationship. SMS opt-in records are retained for as long as you are subscribed and for a reasonable period afterward for compliance purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit (TLS/SSL), secure password hashing, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure.
Your Rights
You have the right to:
- Access: request a copy of the personal information we hold about you.
- Correction: request that we correct any inaccurate or incomplete information.
- Deletion: request that we delete your personal information, subject to legal retention requirements.
- Opt-out of SMS: reply STOP to any SMS message or contact us to unsubscribe from EGTW Alerts.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to non-discrimination for exercising your privacy rights. To exercise these rights, contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
