[Images show before and after] Our clients existing site looked stuck in the mid-2010s, didn't work well on phones, and made it hard for visitors to find what they actually wanted. For a company selling a modern, AI-native broadcast platform, the site was undercutting the product it was meant to showcase.

A psychiatric clinic loses revenue every time a patient no-shows, and the standard fix is having staff call each patient the day before. The client wanted those reminders to fire automatically from their Valant EHR, route through their existing Spruce Health SMS number, and stay HIPAA-compliant end to end. No off-the-shelf product fit: the EHR has no public webhooks, the SMS vendor needed HMAC-verified inbound parsing, and patient phone numbers had to be encrypted at rest.